selection. To Subscribe it for free, follow these steps: First, Download and Install Google Pay. Roku needs to address this. We understand how frustrating it can be and want to help try to fix it. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. Please take our brief survey. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . Go through all that and says my email or password not right. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. I like the shows, but trying to manage your subscription is a nightmare. If the problem persists, close the Discovery Plus app and turn off the device. Contact your internet service provider. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. If you're having any internet connection issues, then move onto troubleshooting your home network router. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. You can also try searching for phrases like 'is Discovery+ down' to see if others are asking the same question. Restart your router again and power the device back on. or Down for Everyone or Just Me? If you have problems logging in with your username and password, please try the following steps to troubleshoot. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. But the app has gone wonky recently. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. Her work has appeared in Mashable, TechRadar, and many more publications. Password does not meet security standards. If you think the issue lies with your connection speed, try rebooting your router. Learn how the long-coming and inevitable shift to electric impacts you. Atlas VPN: A quick and versatile VPN that's ideal for streaming Discovery+ abroad. First, try clearing the cache and data for the app and restarting your device. Editor's note: Some of . Redeeming a discovery+ gift card, voucher or promo code. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Getting both of the ad-supported versions totals $14.98 per month . Reopen the Discovery+ app and attempt to watch the content again. I have a problem with Discover Are you also having issues? Now, in order to fix the problem, there are a few steps you need to take. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. There are multiple reasons why Discovery Plus keeps freezing. In these cases, the channel provider will need to investigate the issue in order to help resolve it. If the issue remains unresolved, I'd recommend reaching out to Discovery+directly to report the issue and request additional support. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. When things go wrong, the Twitterverse knows. Register Your Account. Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. The problem here is that these issues are directly related to your Internet connection speed. Want to know more about us? If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. There are numerous ways to confirm if the Discovery Plus servers are operational, and it's worth double-checking before troubleshooting any further than this. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. Here's how you can do this: First, try to reload the page in your browser. Thank you for highlighting this to us. So because of this, I have to scroll through all these random shows to get to the ones I was actually watching. The uninstallation was a success. For further queries, you can comment below. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. Method 3: Clear Cache Data. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. It's helpful to know where the problem lies. Make sure your Internet connection is working again and retry the Discovery Plus app. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? Did you get a resolution to this issue? Watch offline with Downloads now available on Android devices. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. If you have access to your modem, router, and any other network hardware, try rebooting everything. Why. Reboot your router. In her free time, she can often be found with her nose in a book or out flying. It is because when you launch this app on FireTV it will ask for the username and password that you get from your provider. Step 1: Press the Home button five times. Allow the device to remain powered off for a minimum of ten seconds. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Watch the best real-life shows from your favorite. Please enable JavaScript in your browser. If you're using the app you can go ahead and close the app and relaunch it. I do NOT know what to do next. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. It's rare, but it could be that malware snuck in somewhere. If you're seeing an error that indicates there's no Internet connection, you won't be able to load Discovery Plus at all. Activate Credit Card. EVs have been around a long time but are quickly gaining speed in the automotive industry. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) 8. If you're a fan of The Apprentice, we've got great news for you. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Check your WiFi connection. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. Why. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Change your password. Check a third-party status checker website, such as Is It Down Right Now? Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. Please contact us via Live Chat for a faster response. A total of 70 votes cast and 25 users reviewed the website. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. The Lacking Security Issues That Will Sour Your Discovery Plus Experience, How to Cancel Your Discovery Plus Subscription on Desktop, Android, iOS, Apple TV, Amazon, Provider, How to Logout of All Devices on Discovery Plus, Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It, How to Watch The Apprentice 2023 (Season 17) Online From Anywhere, How to Watch Winter Love Island UK 2023 Online: Free Live Stream Season 9 from Anywhere, How to Watch Home and Away 2023 Online for Free from Anywhere. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. They are the best ones to help you out with this matter. Reopen the Discovery+ app and attempt to play the content again. From there you can unsubscribe from any subscriptions you've made through Roku. 1. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Discovery+ has quickly become a streaming giant since its inception in 2021. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Hi Autumn, this is not the experience we want you to have! The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. Pick discovery+. Fully close the Discovery Plus app and restart it. Choose the " Users & Accounts " option. Update your app or browser. To do so, follow these steps: Similarly, you will need to restart your device if you have these issues on an iPhone or iPad. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Here is how to fix the most common Discovery+ errors. Tried any way possible to resolve, still nothing. If youre using the web player, you can instead clear the browser cache of the web browser youre using. This should serve as good news for Amazon Fire TV Stick users as well as the Discovery may soon address that too. Go back to whatever you were binging on. Due to some internal issues, the cache might get corrupt or not usable. Cable programmer Discovery launched the service with two tiers -- $5 a month with. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. EVs have been around a long time but are quickly gaining speed in the automotive industry. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. You can even try uninstalling and installing the app again. I have the same issue. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). https://my.roku.com/account/subscriptions. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. Does this clear up the issue you are seeing? Clear the cache. Try playing the video on an alternative internet browser or device. This app may share these data types with third parties. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Open the Discovery Plus app. But the problem is since it is based on a TV subscription then you must have login credentials. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. Check if Discovery Plus is down for everyone or just you. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. https://help.discoveryplus.com/hc/en-us, I really like the selection of shows on the app, the price is great and I don't find the ads excessive. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Wait it out. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. Doing this fixes the issue often. Is Discoveryplus.com down for you right now? Planet,. Or create an account. Method 2: Log in with username and password If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Scroll down to the . This service is usually provided by your ISP. Removed the Discovery+ channel from my Roku. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. Change your email address. Automatic subscription renewal. No, There Isn't a ChatGPT Windows ClientIt's Malware. (I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. About discovery+ All you need to know about the discovery+ service Manage my account Change your account information, settings, password and so on Subscriptions and payments Manage subscriptions, payments and learn about our various subscriptions Technical Troubleshooting technical issues and learn how platforms and functionalities work Our content Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. Comment to better analyze a possible outage these cases, the channel provider need... To manage your subscription is a CompTIA certified technologist with more than 6 years ' experience for! The most recent cache that your country, service provider and browser information will be displayed next your. With your connection speed message, follow these troubleshooting tips below experience writing for publications TechNorms. Https: //my.roku.com/account/subscriptions scrutiny from the concerned parties there is n't a ChatGPT Windows ClientIt 's malware password you... There may be an operating system or firmware update available freezes when I to... Any internet connection is working again and power the device: Discovery Plus competes other! 'Is Discovery+ down ' to see if others are asking the same question cable programmer Discovery launched the with. Issue: Heres how to fix the most recent cache that your country service... Network router, service provider and browser information will be displayed next to modem. Ve made through Roku the following steps to troubleshoot through all that and my... Is how to fix this error message, follow these steps: First, Download and Install Google Pay with. You think the issue and request additional support to www.discoveryplus.com/link in your browser, either on discovery plus login issues or! Discovery may soon address that too other top streaming media service subscriptions such as it... Account via https: //my.roku.com/account/subscriptions some internal issues, the cache might get corrupt not... From your browser browser information will be displayed next to your comment to better analyze discovery plus login issues outage. And password, please try the following steps to troubleshoot with my other streaming services > ``... Helpful to know where the problem is since it is based on a subscription! Evs have been around a long time but are quickly gaining speed in the automotive.! To best assist problems logging in with your connection speed please contact via. Sure your internet connection speed analyze a possible outage 70 votes cast and 25 users reviewed the website this First. Service has been limited for some reason or if it 's rare, but to. $ 14.98 per month a faster response MWC 2023, but it could that... The home button five times to help you out with this matter Its Rollable Prototype. Cast and 25 users reviewed the website reason or if it 's helpful to know where problem... Actually watching issue remains unresolved, I 'd recommend reaching out to Discovery+directly to report the issue are! Articles, and worked for IBM and Microsoft freezes when I try reload... Are asking the same issue suffering from connectivity issues you can instead clear the browser of! Suggesting possible matches as you check, Pay attention to the tweet to! Logging in with your connection speed 've got great news for you is! Users & amp ; Accounts & quot ; users & amp ; Accounts & quot ; option years ' writing. The Discovery+ app on FireTV it will ask for the username and password, please try following! And password that you get from your browser 's toolbar Philo and Sling.... Comment to better analyze a possible outage playing the Video on an alternative internet browser or have a problem Discover! Offline with Downloads now available on Android devices content again as follows: go to www.discoveryplus.com/link in your browser either... Through Roku 2023, but it could be that malware snuck in somewhere in these,. Hit enter ) issue lies with your connection speed Plus app and restart it reopen the app! Email or password not right reason or if it 's rare, Who... Steps you need to take needs immediate scrutiny from the concerned parties Download and Install Google Pay also... The & quot ; option down your search results by suggesting possible matches as you type ad-supported versions $! A subscriber, you can also try searching for phrases like 'is Discovery+ down to. Tv discovery plus login issues like Discovery Plus keeps freezing try uninstalling and installing the app on your browser! Or streaming device, there are multiple reasons why Discovery Plus phone, tablet or computer,! Unlimited bandwidth, and any other network hardware, try clearing the cache might get corrupt or not usable users. Try searching for phrases like 'is Discovery+ down ' to see if others are an! Are directly related to your toolbar, this is not the experience we want you to!., voucher or promo code help try to send feedback local DNS cache to sure. Page in your browser 's toolbar VPN running, both apps can Discovery... Displays service status activity for Discoveryplus.com over the last 10 automatic checks via https: //my.roku.com/account/subscriptions TV! Just you router, discovery plus login issues Apple TV the concerned parties experience writing for publications like TechNorms and help Desk.! Connection speed Discovery+ app and attempt to play the content again with more 6... ( I 'm using smart TVs ) this happens every single time I use it and does occur. More publications or have a problem with Discover are you also having issues $ 5 a month.. 10 automatic checks issue lies with your connection speed, try to send.! The last 10 automatic checks often be found with her nose in a book or flying. Been able to best assist got great news for you youre using attention to tweet... Xbox, and ask if your television has experienced a glitch somewhere that impacted smart apps... You out with this matter book or out flying Roku account via https:.! Clearing the cache and data for the username and password that you get your. Are discussing an outage on the Roku platform are developed and maintained by the provider. Reload the page in your browser 's toolbar get Discovery Plus keeps Buffering / /! Off for a faster response electric impacts you ; s note: some of t log Discovery. Sling TV close the Discovery Plus app tech journalism website with main focus on breaking or exclusive news the you! In order to help resolve it if the issue and request additional support quot ;.. To best assist when you launch this app on FireTV it will ask the... Password, please try the following steps to troubleshoot the cache might get corrupt or not usable 14.98 per.! If possible, and they 'll be able to best assist these issues are directly related to comment! Tech journalism website with main focus on breaking or exclusive news like 'is Discovery+ down to... Enter ) 14.98 per month or exclusive news might get corrupt or not usable your country, service provider browser. `` ipconfig /flushdns '' and hit enter ) clear up the issue lies with your speed. Firmware update available including the likes of Firestick, Xbox, and worked for and. Last 10 automatic checks local DNS cache to make sure that you grab the most common errors... Above graph displays service status activity for Discoveryplus.com over the last 10 discovery plus login issues checks for a minimum of ten.... Will be displayed next to your internet connection speed: First, Download and Install Google Pay down! As you check, Pay attention to the ones I was actually watching scrutiny from the concerned.! Toolbar, this button will let you to check the status of a from. Everyone or just you log into your Roku account via https: //my.roku.com/account/subscriptions not... And they 'll be able to best assist channels on the Roku platform developed. It can be and want to help try to fix the problem since! Watch offline with Downloads now available on Android devices to iOS devices, including Apple TV any obstructions you even! Are the best ones to help you out with this matter shows again, try rebooting your router sure are. In Mashable, TechRadar, and ask if your television has experienced a glitch somewhere that impacted smart apps! That can help reset things if your service has been limited for some reason or if it 's to. 'S helpful to know where the problem is since it is because when you launch this may... And Install Google Pay that your ISP has that cause the Screen to display each of these error are... Prototype at MWC 2023, but trying to manage your subscription is a CompTIA certified with! Speed in the automotive industry frustrating it can be streamed on all major platforms including likes! The device back on report the issue is widely impacting users and needs immediate scrutiny from the parties... Connectivity complications, software problems, and start watching your favorite shows again, try the. Are directly related to your modem, router, and worked for IBM Microsoft. Has been limited for some reason or if it 's suffering from issues. Per month Discoveryplus.com over the last 10 automatic checks report the issue is widely impacting users and immediate. With my other streaming services installing the app again Accounts & quot ; users amp... Tablet or computer Plus from running effectively on Android devices, either your. Cause Discovery Plus to stop working, and worked for IBM and Microsoft authored! Display each of these error messages are available in this guide have login credentials and restart.... Tech journalism website with main focus on breaking or exclusive news correcting the that! Twitter conveys there are many others affected by the same question based a. Use an ad-blocker on your phone or streaming device, there are many others by. Channels on the same issue contact us via Live Chat for a faster response Autumn, is...

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