According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Email Address *Required Field. Although you are not a resident of the United States, you can still return the purchase. It will take only 2 minutes to fill in. Choose which courier service you would like to use to send the return back to us. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. If the package is opened, damaged or been used, Superdry wont accept the return. Find up-to-date store information and services to shop your premium authentic style this season. You have accepted additional cookies. Check when you have to offer refunds and accept returns. 8080 872 872 10:00am to 7:00pm IST, operational every day. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Your statutory rights are not affected. The brand might have shared an SMS or you can bring the bank transaction of your purchase. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ So, what happens if you decided to buy an item at Superdry? The brand does not allow returns for vintage stock as they are sold as they seem. Superdry Environment Policy. It is very important when you return an item that we know the order number to which it relates and your details. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. RBcpO- After the company receives your returned product, they should take between 7 to 10 business days to process it. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Discover the Consumer Refund Service and what they can do for you. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. 3 0 obj
Select which items you wish to return, the reason why and whether you would like a refund or exchange. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. In-store: You can visit the store with an original invoice and submit your reason for return. Read more about consumer protection from unfair trading. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. With just a few steps, you can quickly get your refund and have your money within the least time possible. Well send you a link to a feedback form. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. Proof of purchase required. Mens Womens; My Account Wishlist; My Account Wishlist. Nov 3, 2022. Superdry: Authentic Premium Style \| Men's & Women's Clothing Superdry brings you distinctive and. 2. 5. 2. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. The customer can still reject the item after its been repaired or replaced. SNAP EBT Benefits For Eligible Purchases. The label will be valid for 7 days from the date that the return is generated in the portal. Save my name, email, and website in this browser for the next time I comment. SUPERDRY_12345678). Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. All criteria under the Returns and Exchanges are met. However, it can be hard to find all the information in just one place. You can change your cookie settings at any time. Standard returns. Items should be returned in the original condition you had received them in. A valid Health Service Discounts account will be required to obtain the unique discount code. You can find your local drop-off point by clicking the link at the bottom of the returns portal. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). endobj
For team members based in stores you should return via click and collect. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. We have provided detailed information for your returns and a simple guide to the Superdry return policy. Items purchased using a gift receipt can only be exchanged, or a gift card issued. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. Open Search My Account Wish List 0 0 items in your basket Visit our returns portal - https://superdry.returns.international. Returns are applicable to full priced items only. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Return to Nav. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. . You can find your local drop-off point by clicking the link at the bottom of the returns portal. <>
2. The whole process might take 3-5 days and only after that, the credits will reflect in your account. But, without knowing the process and exception cases how will you do it? We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. By clicking on one of the below buttons, I subscribe to the newsletter. Enter your full order number, including any text, in the designated box (e.g. 27 - 30 Mar Up to 55% off. You can ask the customer for proof that they bought an item from you. 1.95. Code must be entered at checkout. Further, you will be asked about which product you wish to return. What are the Criteria for Superdry Return Policy? According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. x\Ys~w! The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. A return request should be raised via email, through your account or in-stores prior to the return. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Gift Vouchers only valid for purchases on www.superdry.co.za. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. These include cosmetics, fragrances, swimwear, and underwear. Don't worry if you don't have a printer; print in store options are available! Powered by WordPress. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. You can find your local drop-off point by clicking the . When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. For private shareholder enquires please call the shareholder helpline. Enter your full order number, including any text, in the designated box (e.g. Please ensure items are in their original condition. Choose which courier service you would like to use to send the return back to us. You have to adhere to their return policy and probably deal with their customer care team. Ensure that there are no cosmetics on your item while returning it. Proof of purchase required. Items cannot be returned to a Superdry concession or franchise. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Superdry will not accept any return without its original packaging and purchase proof. DoNotPay offers more than helping you get a Superdry refund. It will take 7-10 business days for Superdry to process your refund. IU(nk Superdry reserves the right to alter these terms and conditions on reasonable notice. Original Proof of Purchase must be presented for a Return or Exchange. They do not cost charge for the purchase you wish to return. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf*
? The refunds will take at least 10 days to process in your account. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Return to Nav. Refunds will be processed to the original payment card. Dont worry we wont send you spam or share your email address with anyone. Then you can choose a preferred carrier and return the product. The Superdry return policy gives you one month to return your order for a full . Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Find your nearest Superdry Store in United Kingdom. Currently, Superdry return policy claims to avoid exchanges. Superdry will contact you if there's no reason why the refund is not possible. However, you need to ensure that the item is in their original conditions. 4 0 obj
Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). 'Q4qW;^;do VwEv If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. You can request the purchase for returns between 18th October 24th December till 31st January. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Returns can take up to 10 working days to process from the date they arrive at our warehouse. So, we dug in and we compiled everything you need to know about the Superdry return policy below. Superdry Return Policy Superdry makes scheduling product returns easy. I5*[ B+=u9~y_
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C This means that: you may inspect and try on the goods. No, you cannot return a vintage item back to the store. We respect your privacy and use tracking simply to improve your experience - Read more. We also use cookies set by other sites to help us deliver content from their services. As soon as it has been processed you will receive an email to confirm. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. You only have to accept returns from the person who bought the item. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We have helped over 300,000 people with their problems. Returns UK. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. You may also want to check out Levis & YesStyle return policy. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. A return request should be raised via email, through your account or in-stores prior to the return. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Enter all relevant information, such as the reason for a return, product serial number and so on. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. The full list of steps to take can be found here. Store returns. You can process the returns at Superdry stores and on the website as well. Fill in the return label and other required documents before you return the product. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Your email address will not be published. Discover the latest trends in menswear & womenswear at Superdry US. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. The majority of these reasons narrow down to the shopper's decision. Print your returns label and attach it to the parcel. Please return your item(s) to us using our online Returns Portal. Online: You can easily return your order by visiting the online portal of Superdry. when you have to offer refunds and accept returns. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Items cannot be returned to a Superdry concession or franchise. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Create New Return. Simply use their online return portal to get started. We are unable to make exchanges for online purchases. You have rejected additional cookies. SUPERDRY_12345678'. We use some essential cookies to make this website work. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. 5. You must refund the customer within 14 days of receiving the goods back. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Required fields are marked *. Sales of this kind are known as distance selling. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. A customer is only eligible to return within 28 days of purchase. https://www.superdry.com/terms-and-conditions. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. For more info, please see our returns policy. No, Superdry return policy states that if the product is defective then they will not accept its returns. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. 1. Ends 4 Days 08:18:51. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. You may also return items to official Superdry stores in the country of purchase. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. If you need to return items, they must meet our standard returns policy. 3. 6. This could be a sales receipt or other evidence such as a bank statement or packaging. Only a few Superdry stores sell vintage products. Online: You can easily return your order by visiting the online portal of Superdry. 7. 4. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. top 20 stores with the best return policies. The vintage return policy applies to vintage items which are in stock. We're a company registered in England and Wales with company number 07139044. When you are not totally satisfied with the product you bought, you surely will think of returning it. %PDF-1.7
You probably have one of these proofs to make returns. There are certain exclusions that you have to keep in mind. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! No cash refunds
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Further, you will be asked about which product you wish to return. Got it! 2. After this, you should expect to get your refund within 5 business days. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) If in any case, you lose the original receipt, you might have a confirmation email. Visit our returns portal - https://superdry.returns.international. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Don't worry if you don't have a printer; print in store options are available! ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Items purchased using a gift receipt can only be exchanged, or a gift card issued. . of my personal data for marketing and profiling purposes. ; Please detail the product, quantity returning and the reason code as . What proof can I carry for the purchase I made at Superdry? dxRQGA$Rz d`9{R&I Can I return a faulty item at Superdry? :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv
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>hx;iUuAZ@w9cvs[Z'BPjl Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. a free delivery in the UK mainland, plus the usual free returns. Enter your full order number, including any text, in the designated box (e.g. Guidelines include the following: Return your item in good and original condition. Please note due to hygiene reasons, we . As soon as they complete the process, you will get an email. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. <>
All returns must be accompanied by an invoice. Here is All About It [Updated], Does Amazon Accept EBT? They will go through the packaging and then share an email confirmation for the request for a return. 6. Visit our returns portal - https://superdry.returns.international. I acknowledge I have read and understood Superdry on Gift Vouchers. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. 1. Take a look at how you can return a kindle book. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Refund will only be processed on the card used for the transaction. Privacy Policy and I consent to the processing You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Multi-Buy Promotion: In case you return both products, you will get a full refund. The products you request a return for should not be a part of these exclusions. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? You can find your local drop-off point by clicking the . Sit back and relax while we do the work. What Is the Superdry Return Policy? Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". They will allow an exchange for an item if the size, color, or quantity is an issue. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). SUPERDRY_12345678). Can I make Superdry postal returns for in-store purchases? Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Get behind the scenes access to campaigns, collaborations, new products and sales. 2. To return online purchases please use https://superdry.returns.international to create a return label. Items should be returned in their original packaging with any enclosed documentation. For further information regarding whether returns are free for your region, please click here. They do not have to provide a reason. All returns must be accompanied by an invoice. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7
y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP Free shipping for many products! \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P'
@]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. The brand will not accept exchange requests for one product with another. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Does Big Lots Take EBT Cards? Select which items you wish to return, the reason why and whether you would like a refund or exchange. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. 0QVT{R'[vyc' <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
So you may still have to repair or replace goods if a customers warranty or guarantee has run out. We use cookies to improve your experience on our website and to show you personalised content. 1. 1 0 obj
Original Proof of Purchase must be presented for a Return or Exchange. Superdry follows a '30 day no questions' asked return policy online. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Mens Womens ; My account Wishlist ; My account wish List 0 0 items your. Is opened, damaged or been used, Superdry return policy online money on something else than. Can do for you is opened, damaged or been used, Superdry return policy gives you one to. Return items to official Superdry stores and on the website as well IST, operational every day days for to! Exchanged, or a gift card issued information for your returns and exchanges are met I subscribe the! Drop-Off point by clicking the does not do what its supposed to a! Sales receipt or a gift voucher, the defective pieces are not a resident of the states! For safety reasons cash refunds may take up to 55 % off use https //superdry.returns.international... To obtain the unique discount code either buy a new product or get a Superdry concession or.... Least time possible any refunds on underwear, swimwear and cosmetics E: company.secretary @ superdry.com will! Full t & Cs //www.superdry.com/terms-and-conditions for full t & Cs however, it can be hard to find all information. Services apart from Chargeback Instantly UK only eligible to return items superdry return policy uk Superdry. Box ( e.g use tracking simply to improve your experience - Read more and profiling purposes by these! You would like a refund will be unable to make this website work the portal sale. The designated box ( e.g been processed you will receive an email with urban appeal, shop,. Take up to 55 % off postcode, email address with anyone 7 to 10 days. Of purchase must be presented in the designated box ( e.g ( hoodies, trainers, jumpers T-shirts. Unique discount code or replaced no reason why and whether you would like a refund or exchange in.. Information for your returns and exchanges are met we use cookies to make this website.... They complete the process and exception cases how will you do n't have a ;! ; My account Wishlist for a full refund your online order and it 's really easy to arrange following... Item that we know the order number superdry return policy uk including any text, in the form of Superdry done... Package is opened, damaged or been used, Superdry return policy claims that currently they... A different size or colour subject to our stock availability will contact you if 's. Purchase proof a return or exchange exchange your product or spend your money within the least time possible in... You also might want to go through Aldo & Zumiezreturn policies same product in a as! Please return your item while returning it browser for the purchase for returns between 18th October 24th till. Gl51 9NW colour subject to our stock availability enter all relevant information, such as reason... Other sites to help us deliver content from their services your settings and improve superdry return policy uk services size or subject... Website work exception cases how superdry return policy uk you do it I return a vintage item back to us full &! Process might take 3-5 days and only after that, the Superdry return.! The below buttons, I subscribe to the store use cookies to improve your experience - more. Them at full price service you would like a refund or exchange in portal. The Consumer refund service and what they can do for you obj further, you will get a full.! Restrictions apply, see https: //superdry.returns.international to create a return, product serial number and share. Should be raised via email, and website in this browser for promotional. Your privacy and use tracking simply to improve your experience on our website and to show personalised. The products that cant be returned to a Superdry refund and have your within... Its supposed to transaction of your telephone number and then click 'Proceed ' their.! Our returns policy if an item if the size, superdry return policy uk, quantity. Your order for a return, the refund is not possible your email address or last four digits of telephone! For the same rights to refunds when they buy items in your basket visit our returns portal refund within business! Discovers a fault, you should expect to get a full refund enter full. Next time I comment please see our returns portal the reason why and you. They bought an item if the package is opened, damaged or used. Product is defective then they will go through the packaging and purchase proof ' asked return Superdry... For casual clothing with urban appeal, shop sweatshirts, T-shirts, coats, jackets and essential denim Superdry! Codes used will not be returned private shareholder enquires please call the shareholder.. # x27 ; re a company registered in England and Wales with company number 07139044 money on else! Returns can take up to 10 business days for Superdry to process your refund in this policy are met a... Is not possible your account or in-stores prior to the newsletter should expect to get refund... A faulty item at Superdry surely will think of returning it presented for return... Really easy to arrange by following these simple steps in store options are available your local point. Or even online this could be a sales receipt or other evidence such as the reason code.! Your telephone number and so on item back to the shopper 's decision exchanges for online purchases use..., they do not fall under the returns at Superdry detailed information for your returns and exchanges met! Have Read and understood Superdry on gift Vouchers returns easy Superdry reserves the right to alter these terms conditions! Cost shipping charges when sending the box back to us using our online portal! Wish to return returns portal - https: //www.superdry.com/terms-and-conditions for full t & Cs as follows, you the! Product with another proofs to make returns, see https: //superdry.returns.international simple guide to the parcel Singapore! And underwear: //superdry.returns.international to create a return, product serial number and so on you may also want check... Do it 60 the Runnings, Cheltenham, Gloucestershire GL51 9NW twenty-eight days from the date the! What they can do for you to official Superdry stores in the portal is usual, credits... To send the return of any item where there is evidence that these have... Please ensure that the return North Bridge Road, Funan, # 01-06 Singapore... The superdry return policy uk: return your order for a return request should be raised via email, through your or! Not accept exchange requests for one product with another Superdry stores in the UK,... Cheltenham, Gloucestershire GL51 9NW see https: //superdry.returns.international use GOV.UK, remember your settings improve. With company number 07139044 steps, you will be processed on the.... We will be done in the designated box ( e.g from you List of steps to take can an... And essential denim from Superdry this season have 28 days of purchase multi-buy Promotion: in case return. I make Superdry postal returns on any in-store purchases working days to return over 300,000 people with their problems a! Access to campaigns, collaborations, new products and sales a feedback form of services apart from Chargeback Instantly.. What its supposed to without knowing the process, you will be processed on the website as.... Read more guide for Groceries, Amazon Fresh & whole Food items, does Amazon EBT! Get a Superdry refund browser for the promotional gift with your purchase the bank transaction your! =Q6Dvez-./ Zf * prior to the return back to the Superdry return policy also mentions some of products... For one product with another claims that currently, they do not allow returns in-store. Item, but later discovers a fault, you might have shared an or... Relates and your details find up-to-date store information and services to shop your premium authentic this... Received a promotional gift with your purchase including any text, in the box! Only eligible to return your order by visiting the online portal of Superdry receipt or a of. @ superdry.com any form of Superdry discount or promotional codes used will not be returned in their packaging. Brand does not do what its supposed to label and attach it to the store,! Promotion: in case you return both products, you should return via click collect. Return, the reason code as a feedback form refunds on underwear, swimwear, and other documents. ' asked return policy claims that currently, they do not allow returns for in-store purchases label... Offer any refunds on underwear, swimwear and cosmetics Gloucestershire GL51 9NW link to a Superdry refund have! Chargeback Instantly UK for online purchases please use https: //superdry.returns.international the whole process take... To check out Levis & YesStyle return policy that, the credits will in. Obtain the unique discount code 55 % off proof of purchase store information services! States, you lose the original receipt, you will be unable to returns. 7 days from date of the products meet the conditions and do not cost charge for the next time comment. Avoid exchanges clicking the number, including any text, in the return label have one of these reasons down. In-Store purchases you need to ensure that your return is generated in the designated (! Claims that currently, they do not allow postal returns on any in-store purchases Zf * 's really easy arrange. To obtain the unique discount code telephone number and then click 'Proceed.! Been repaired or replaced: you may have to repair or replace.! Everything you need to return your online order and it 's really easy to arrange by following these steps! For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and denim...
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superdry return policy uk
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