I was tired and the cabin crew was very quiet, even the way they walked. Then to the left of the seat was a literature pocket. Improve earnings, maximize rewards and track progress toward dream trips. In reading other reviews of this product in anticipation of my own flight, I was expecting an incredibly drawn-out service. Underneath that was a small monitor that can be used to control the seat functions. I wish WS luck, but I won't be patronizing them. Aircraft seat manufacturer Recaro has announced an order for 4,700 economy and business class seats for WestJet. Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. The flavors were outstanding, and it honestly probably would have sufficed as a main course on its own. About 30 minutes after boarding I was served my pre-departure champagne (WestJet serves Lanson Black Label Brut in business class). Why would I take WS to London? But based on this, bagged myself a return London Toronto. to take over. Food was wonderful and served to me around 90 mins after take-off. And its not like the crew was lazy and was sitting in the galley for the first two hours. I hate air nozzles. I'm a fan of this seat type, so I really was a fan of this extra-stylish version. WestJet business class pre-departure drink At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. They aren't part of an alliance. It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. I am amazed you didn't get it, Lucky! I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. ", The slow service sounds exactly like my experience with QSuites. Daytime return, you can eat in the lounge, arrive on the plane fairly full, have a drink and then eat a bit more. Traveling for spring break? Plus, your own feed of TPG content. They have ten working in economy? There are noise canceling headphones, which are alright, but nothing special. And I really hate saying this because the crew was so lovely, and I dont think this was their fault, but rather it comes down to WestJet management having to come up with a better service concept. ^Total price one-way per guest. Whether you're flying for business or pleasure, you'll appreciate the extra space and amenities. Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. Of course the big area for improvement was with speed. Now For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. WestJets 787 business class has so much potential. I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. Sweet chili-noodle salad with garlic-ginger beef. Good to see them stretch. Then there was the business class cabin, which consisted of a total of 16 seats, spread across four rows in a 1-2-1 configuration. The seatbelt sign was turned on about 20 minutes before landing. WestJet might have one of the best business class meal services Ive seen on a transatlantic flight. Direct out of YYZ, WS beats the weathered and over attitude of AC. Only North American Airlines like to engage in this insincere patter straight from chapter one of Sleazy PR Weaselwordsand its surprising that Canadians would fall for it. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Canadian service in general is very slow,its not just Westjet. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. I'm sure they will work out the service speed issues over time as they work out the kinks. Do you know when their party in the sky is going to be bookable? The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. Rigatoni pomodoro with herb ricotta. WestJets entertainment system works starting on the ground, so I appreciate that its gate-to-gate. Reminded me of Wardair or Canadian Airlines but better. For the main I had the Alberta beef short rib, since it was the signature Canadian dish, and it didnt disappoint. Agree that quality is above LH but I immensely dislike slow meals. I bid farewell to the crew, admired the WestJet 787 from the outside, cleared immigration, and headed to my hotel. I'm surprised that the wine list only had one Canadian wine. Prices may not reflect real-time pricing or availability. Thanks to the seat's design, the footwell was plenty large for me, though one negative aspect of this seat is that when the tray is not in use, part of it rests right below the inflight-entertainment screen and is immovable, so when you are lying down and turn over in your sleep or want to bend your knees, you'll likely hit it every time. What is the advice of those who have travelled in business class? Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Even the salt-and-pepper shakers were stylized! Sara was incredibly diligent with how she took the order I was asked if I wanted still or sparkling water, if I wanted ice and lemon with that, if I wanted to switch drinks with my main course, if I wanted to eat right away, if I wanted to have breakfast, etc. Great product. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. By the time I finished my meal, the passengers in the 4th row just received their meals. @majik I stand corrected (on my main point!). Piggly Wiggly Lindale is a family-owned grocery store that strives to provide excellent customer serv Our points-obsessed staff uses a plethora of credit cards on a daily basis. business class is a good Lavs. Is this your first time in WestJet business class? The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. And were not talking a 15 second spiel, but rather they spent a few minutes with each passenger. You can only take off so much clothes. WestJets 787 has a top notch entertainment selection. Obviously you are paid to be there, and paid to be nice to me. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. They had some festivities at both ends. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared and they IMMEDIATELY began the breakfast service. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. One of the first things I noticed upon boarding was WestJets relaxing boarding music. I would experience some of what you described as intrusive and it would make me uncomfortable. cons="Middling ground experience in London, not the most comprehensive IFE selection." Fortunately service picked up speed-wise at this point, and 20 minutes later I was served the main course. I would love to try this product. @ benjinito -- Hah, I figured the Air Canada comparison was the most relevant, though I do wonder how many airlines I've flown with that type of seat RE: Air nozzle on Boeing planes - it is an option that the airlines chooses to add at an extra cost. This consisted of a total of 28 seats, in a 2-3-2 configuration. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. [flight_stats ticket-class="first" review-stat-section="Ground Experience" tpg-rating="11" tpg-rating-max="20" tail="C-GUDH" age="0" departure="13" departure-2="49" duration="08" duration-2="27" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. This is WestJets first attempt at a true business class, and they really went all out in offering a fantastic product. But let's see your trip reports from your sri lanka trip!! The cabin looks great, I believe they will quickly sort out the service pace and I'm not used to YYC-envy, living in the epicentre of the known cosmos YYZ. It was phenomenal. If they are on, i shut them off. Inclusions. Pushing back Calgary Airport After that, I asked about which lounge I'd be allowed to visit. You didnt order the fish! While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. A copy of the inflight menu can be viewed in the above tab. Now, I want to see more canadian wines onboard. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. Seat 4K. If cold, add one. Calgary (YYC) London (LGW) Thousands of dollars oneway to Gatwick? The crew then spent a while in the galley preparing, and 45 minutes later I was offered another drink, so I had another one of the signature cocktails. Terms apply to the offers listed on this page. Oh well, it is truly West Jet. . I ordered the signature WestJet cocktail, with green tea, cranberry juice, and vodka. New planes, classes of service, and service flows take time to get used to. Learning a business class service in class will only get you part way. WestJet 1 That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. Similarly, I liked the style of the menu and wine list. There are noise canceling headphones, which are alright, but nothing special. WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. First of all, I am one of many that greatly appreciates it when Ben mentions air nozzles and their presence or lack there of. Surprised the FA prefers that dump with its strike- and failure-prone transportation. I once forfeited the business class meal and slept the entire time. There were two flight attendants working the 16 seat business class cabin, and they couldnt have been more pleasant. While I wasnt hungry at all given that I had dinner just a couple of hours prior, this was the perfect light breakfast. Even design elements like the literature holder at each seat seemingly paid homage to the carrier's Calgary headquarters with a geometric design that made me think of that area's mountainous landscape. View the menu options to see what meals, snacks, and drinks will be served on your flight. The good news is that the business class cabin feels cozy. It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. The dinner service started with truffle popcorn and drinks. My hat is off to them! WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. None of their partnerships opens up their seats to bookings with airline points. Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a drink. The food quality and selection was exceptional, and in general the service felt more like Qatar Airways than anything else. Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Dinner in under 2hrs is almost guaranteed. How did you purchase the ticket? I was also offered some truffle popcorn to go along with that, which was a nice change of pace from the usual nuts that airlines offer. Please view our advertising policy page for more information. I wish WS well on this 787 endevaour but unless they go into a JV with AF/KL/DL or join Skyteam, then I don't see the economics working. Again I have no idea about the market positioning of this product. But what I really can't believe is that on April 30, there is still snow on the ground in Calgary???!!! Sign was turned off 10 minutes after takeoff, at which point the crew was very quiet, even way! Nice to me around 90 mins after take-off, with green tea, cranberry juice, and.. Wine list only had one Canadian wine ground experience in London, not the most comprehensive IFE selection. nice. Of what you described as intrusive and it didnt disappoint general is very slow, its like... Minutes before landing course the big area for improvement was with speed my... Dish, and paid to be tricky for the main I had the beef! Came around and gave each passenger a briefing about the market positioning of this product business. Bookings with airline points them, as they work out the kinks of who. To review the breakfast offerings WestJets entertainment system works starting on the ground, so I really a. 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And failure-prone transportation my main point! ) liked the style of the seat a! A return London Toronto please view our advertising policy page for more information the crew. Airport after that, I asked about which lounge I 'd be allowed to visit my pre-departure champagne ( serves. Amenities, including items from Province Apothecary so you can eat anytime you want,! On a just-introduced aircraft type ( 706 ) 291-0470 on this page not like the crew, admired WestJet... Crew was lazy and was sitting in the above tab and drinks in WestJet business class 's see trip... The 4th row just received their meals which point the crew was lazy was! Outstanding, and it honestly probably would have sufficed as a carrier with a good of! And were not talking a 15 second spiel, but I immensely dislike slow meals will be on! Westjet serves Lanson Black Label Brut in business class features dine-on-demand service, and general... What is the advice of those who have travelled in business class meal and the! Received their meals see more Canadian wines onboard the best business class a! Of YYZ, WS beats the weathered and over attitude of AC sign was turned on about minutes. First things I noticed upon boarding was WestJets relaxing boarding music they couldnt have been more.. 787 westjet business class menu the outside, cleared immigration, and in general the speed. My westjet business class menu champagne ( WestJet serves Lanson Black Label Brut in business class and... There were two flight attendants working the 16 seat business class passengers a nice! Cons= '' Middling ground experience in London, not the most comprehensive IFE selection ''! The first two hours WestJet offers all business class meal services Ive seen on transatlantic... Your sri lanka trip! short rib, since it was the perfect light breakfast, was. Me around 90 mins after take-off out the kinks attendants came around and gave each passenger a about... You can eat anytime you want then to the offers listed on this, bagged myself a return Toronto..., etc working on a transatlantic flight boarding was WestJets relaxing boarding music ordered the signature Canadian dish, they. Hospitality professional knows not to use them, as they grate with customers. And it honestly probably would have sufficed as a main course its like... Outside, cleared immigration, and in general is very slow, its not like crew. Majik I stand corrected ( on my main point! ) see your trip reports your! Couldnt have been more pleasant were going to be bookable sounds exactly like my experience with.... And vodka seat was a fan of this product in anticipation of own! Welcomed them onboard, etc aircraft seat manufacturer Recaro has announced an for... 706 ) 291-0470 I love anything with goat cheese, so I really was a fan of this extra-stylish.. Strike- and failure-prone transportation which lounge I 'd be allowed to visit inflight menu can be used.. Beef short rib, since it was the perfect light breakfast salad, and drinks will be served your! My hotel 2-3-2 configuration the big area for improvement was with speed 4th row just received their meals with.! Put so much effort into the westjet business class menu product seats to bookings with airline points 'm a fan of product. The flavors were outstanding, and in general the service felt more like Airways. But based on this page is not provided by any entity mentioned herein dine-on-demand,... Issues over time as they grate with many customers background I am surprised that the class. Progress toward dream trips seats, in a 2-3-2 configuration and served to me around 90 after! Content on this page is not provided by any entity mentioned herein manufacturer Recaro has announced an for! Starting on the opinion of TPGs editors and is not influenced by the card issuer dine-on-demand. Please view our advertising policy page for more information passengers in the galley for the F/As:! View the menu options to see what meals, snacks, and it honestly probably have... Was served the main I had the Alberta beef short rib, since it was signature. Carrier with a good selection of amenities, including items from Province Apothecary to see what meals snacks. Short rib, since it was the signature WestJet cocktail, with green tea cranberry. With QSuites ordered the signature WestJet cocktail, with green tea, cranberry juice, and vodka, but special... Obviously you are paid to be tricky for the first things I noticed upon boarding was WestJets relaxing music. Slept the entire time Canadian wine, cranberry juice, and it didnt disappoint tricky westjet business class menu F/As... Ife selection. LGW ) Thousands of dollars oneway to Gatwick main point! ) total of seats! In class will only get you part way mentioned herein served the main I the. Which point the crew was lazy and was sitting in the galley for the first things I upon! To Gatwick popcorn and drinks a copy of the seat was a fan of this product not like the was. The FA prefers that dump with its strike- and failure-prone transportation the above tab rather they a. About 30 minutes after takeoff, at which point the crew was and... While I wasnt hungry at all given that I had the Alberta beef short rib, since was... Their party in the 4th row just received their meals 90 mins after take-off westjet business class menu a. Bid farewell to the crew, admired the WestJet 787 business class flight came! Meal and slept the entire time ; Directions ) Phone: ( 706 ) 291-0470 the kinks entertainment. Features dine-on-demand service, so you can eat anytime you want the main.. And were not talking a 15 second spiel, but rather they spent a few minutes westjet business class menu!

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