If an Appspace on-premises server is used, ensure the server time is automatically retrieved by an NTP server. Additional Poly office locations and contacts can be found at www.poly.com or in Australia by calling (toll free) 1-800-725-598. The unit appears to be new and I unboxed it. It does go thru the startup menu after a reset . Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys. press and hold the dial pad keys 1, 3, 5 keys. An external pc is not needed as it functions as a native Zoom or Microsoft Teams solution for the conference room. Poly's obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. b)YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE, OR OTHER DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH USE. Please take the following action if the 456 default Polycom password does not work or if the phones admin password has been altered: 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. . Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek . By disconnecting the power and Ethernet cables, you can powercycle the phone. Any claim under this Limited Warranty is subject to you notifying Poly or your point of purchase of the alleged defect within a reasonable time of it having come to your attention and in any event no later than before the expiry of the Warranty Period. Please register your product at www.poly.com/support/. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. Poly, the propeller. Required fields are marked *. Poly Studio X30 is an all-in-one video bar ideal for small conference rooms and huddle rooms. In such event, you must immediately delete the Application. This is case-sensitive, so all the letters need to be uppercase. Change the Video Provider bar to Zoom Rooms. We and our partners use cookies to Store and/or access information on a device. the average Teams user has increased their weekly time spent in meetings by 252%, How to Set up the Poly Studio X50 Video Bar and TC8, Apex Digital Solutions Named to CRNs MSP 500 List for the Fourth Time, Microsoft NCE Reduces Licensing Complexity: Heres How, Microsoft Teams Device Strategy: How to Empower Your Team with the Best in Collaboration Technology, Microsoft Teams Rooms Virtual Demo Experience: Understanding the Devices, Use Cases, and Business Strategy, Collaborative Apps in Microsoft Teams: How to Create One Central Hub For All Your Work in Teams. When we log on, go to General Settings > Provider and select a proper provider. It ought to be twelve characters long and resemble the string "0004F2ABCDEF.". As a portion of your workforce returns to the office, it is vital that they have a consistent experience across all the devices they use. In the browser bar type: 192.168.10.1:8850. The X50 and X30 can be paired to a standard Zoom Room that you would pay a PC, IOS, or Android device. If they do not automatically pair, verify that they are connected to the same network and try again. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. The consent submitted will only be used for data processing originating from this website. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period"). The Studio X50 and Studio X30 don't support IP microphones. (The X50 supports dual monitors for larger rooms, optional expansion microphones, and AUX audio in and out.). After you plug in the power cable to an active outlet, the devices should begin to boot up. This is paired with a Poly Studio X50. You acknowledge that (a) the Application contains proprietary and confidential information that is protected by applicable intellectual property and other laws, and (b) The Company and/or third parties own all right, title and interest in and to the Application and content, excluding content provided by you, that may be presented or accessed through the Application, including without limitation all Intellectual Property Rights therein and thereto. CX-30 occasionally wakes up out of ECO standby when connected to a Poly Studio X in Zoom room mode This has been fixed with the 2.10 release. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. On your computer, open a web browser. Connect the power cable to the X50 and plug into a power outlet. Verify that the audio and video look and sound correct. The default credentials are: Username: admin. In the system web interface, go to Audio/Video > Audio > Audio Input. Poly Studio X Software 3.6.0 This includes their meeting technology. As of August 29, 2022, HP Inc. completed the acquisition of Poly. A Microsoft Teams Room is a hardware solution that outfits your conference rooms or shared spaces to connect seamlessly to Teams meetings. In the unlikely event that your Poly product has recurring failures or Poly is unable to repair or replace the Poly product, Poly will provide you with a replacement Poly product that is selected by Poly and is the same or similar in performance. Once the X50 or X30 boots it will show an IP address on screen. No matter the size of your room or the workstyle of your team members, there is a Microsoft Teams Room device to empower your team to collaborate better. Once your device successfully logs in, navigate to General Settings > Provider. Default id:-admin,password:-your system serial no,if you not set any password for web acsses and whenever system prompt for id and password use the same credintials. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. What constitutes a major failure is set out in the Australian Consumer Law. In Microsoft Teams or Outlook, create a new meeting with the location set as the new meeting room. The best way to see how Junxion Technology can help your business is to schedule a consultation. I recently created my first Teams Room and licensed the resource with the Microsoft Teams Rooms Pro and Microsoft Teams Domestic Calling Plan (and assigned the number, established E911 address, etc.). This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from ass. Currently only Android based versions of the above devices are supported. What is the default username and password for the Polycom Touch Control panel? e)These Terms and Conditions and your relationship with The Company under these Terms and Conditions will be governed by the laws of the State of California without regard to its conflict of laws provisions. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. a)These Terms and Conditions constitute the entire Agreement between you and The Company relating to the Application and govern your use of the Application, and completely replace any prior or contemporaneous agreements between you and The Company regarding the Application. Poly G7500, Poly Studio X50, and Poly Studio X30 Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to . Users will love having the native Teams experience built right in. Note. An example of data being processed may be a unique identifier stored in a cookie. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. The device should reboot. POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'theinfocentric_com-medrectangle-3','ezslot_3',104,'0','0'])};__ez_fad_position('div-gpt-ad-theinfocentric_com-medrectangle-3-0'); Standard Username and Password using ObiHai Software: Some random used default password for admin and user, How to reset the Polycom admin password to default value of 456. For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. The terms of this Poly Limited Warranty ("Limited Warranty") shall apply to purchases of Poly products. but I try Default id:-admin,password:-your system serial no, is not work.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL POLY BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Plug the HDMI cable into the X50s HDMI1 port, and then plug into your preferred HDMI input port on the TV or display. Special but okey. If you return out-of-warranty products or products not covered under the Limited Warranty, you will be responsible for all return-shipping and other transportation-related expenses. Poly, the propeller. However, the Warranty Period provided in the country where the product was purchased shall apply. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. Do not automatically pair, verify that they are connected to the X50 and can! At www.poly.com or in Australia by calling ( toll free ) 1-800-725-598 try again rooms, optional expansion,! Select a proper Provider go thru the startup menu after a reset August,. Try again the X50s HDMI1 port, and then plug into your X50 or X30 boots it show. Ios, or Android device a pc, IOS, or Android device Provider! 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