We use cookies to make wikiHow great. Customer Service only apologizes and give you a . Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. There will be a "return" button beside each item. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. Shein will take typically 4 to 14 business days to refund. Rather-Be-Shopping.com. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. You can use any one of the following types of SHEIN shipping fees. Manage Settings The refund amount will be credited to the original source of payment or to yourShein wallet. Cosmetics You cant return cosmetics if you break the hygiene seal. Yes, you can get a refund on SHEIN without returning. If you are one of them then feel happy, its quite normal. These reasons are usually the following: Shipping delay: you should know that if your order is delayed both by SHEIN and the shipping company, this is not a reason for them to give you a refund, unless the delivery time in which SHEIN obtains the delivery notification is greater than one month, in that case they will give you a refund, but otherwise they will simply give you a discount coupon. Choose the item you want to return. idk what to do tbh guess I will wait it out, Just happened to me too. However, you can also return the products without receipt. Full of $#*! In this article, you will get complete guide on shein refund without returning item. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. The company provides a free shipping label if you are filing a return request for the first time. Learn how your comment data is processed. I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. From some leather pants. As of January 2022, refunds are taking 10-15 days due to complications caused by COVID. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. We have explained below the short and easy method of SHEIN return without original packaging. Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. Can you please provide me with the customer service email for shein so i cant contact them? Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. It does say at the bottom that its randomly selected though. When I cant put in a box all items that I want to return, what should I do? [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? However, there are a few exceptions to this policy. (Solved) Why is my SHEIN tracking not updating? 3.Select the item (s) you would like to return, indicate the reason, then submit. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. posted 2 years ago - Anonymous. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. The clothes are poor quality, should have realised this from the price. Normally, all lost orders are refunded. What's up with that? 2. You can request an exchange under your Shein account within 45 days of purchase. To create this article, volunteer authors worked to edit and improve it over time. Note:You only get the first return free, anyadditional returnof the same order will incur acharge of $7.99(which will be deducted from your refund). Orders must be delivered, and the address of the recipient must be in India. 4- Lastly, click View to download and print your return label. I would like to say thank you to share such good information. Hi how can I do a return without a printer? Otherwise, you can return any product to SHEIN. The Shein return policy covers returns on most of the merchandise (except ineligible items) within 45 days of purchase. so i sent them back by mail and paid 14.75 will i get reimbursed? When does SHEIN refund without returning the item? However, the actual delivery date . Set up a reliable system for returns and refunds. Shop Collections From SHEIN. The items are too small and we want to exchange for larger sizes. So the situation is as follows; you ordered a cloth on the SHEIN app. website. This is randomly selected by our system and is not applicable to all.). So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. Im wondering the same Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. Shein accepts returns by mail within 45 days of your purchase date. So what actually allows SHEIN to provide such a heart-warming service for its users? Im trying to return a couple of items but my computer wont even let me process the request. Every little shein bag that has clothes in it so I need to put it back in those little shein ziplocks or can I just put them as they are. We hope that you have got the answer to how do I return items to SHEIN without original packaging? If you are looking for how to get a refund on shein without returning item then you are in right place. You can also read Saks fifth avenue cancel order procedure. SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. And, it keeps customers' attention, I suppose. Shop. I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. " I made a return on the 2nd July. Theres an X over the process button. Tape this label to the outside of your package and drop your package off at your local post office. 2. If this date is less than 45 days, youll receive your refund within 10-12 days. It totally depends upon their returning system. Experienced people will reply to you. The consent submitted will only be used for data processing originating from this website. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. I hope our guide to the Shein return policy helped you in some way. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. However, if you want to share your shopping experience with other people then use the empty box below. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. All you have to do is log into the SHEIN application, and select My order to find your order. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. Your chosen return carrier location can scan the return barcode and print the lable. So, if you got this type of free service then dont feel suspicious. The consent submitted will only be used for data processing originating from this website. Select the items for return and your reason, then submit. Yes, you will get your money back after the cancellation of the order. However, you can submit your return without the original packaging but the refund is not guaranteed. Many users have come across such a situation that left them puzzled for days. Is this going to affect the return at all? To find your return label, follow these steps: Log into your SHEIN account. 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. Save my name, email, and website in this browser for the next time I comment. But it is necessary for you to pack the items in the original packaging while making a return to SHEIN. Continue with Recommended Cookies. Shein allows their customer to return items via mail within 45 days of ordering online. Lets see below some of SHEIN frequently asked questions and their answers. But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. But the fact that SHEIN reimburses you having received your order is an exception that I am explaining to you today. This is not the return address and will affect processing your return. A general client cannot be blamed for panicking in a similar situation. Moreover, they do accept the return of select orders and send in their representative to collect the package from you. But we can never know what consequences there will be if we do not know the reasons why SHEIN reimburses you having received your order. For the first item (s) returned from your order, the return is completely FREE. Then its not our choice. See Also: American Eagle Return Policy: Time to Fully Understand It. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Account within 45 days of ordering online share such good information or Clearance item is online... 4 to 14 business days to refund can scan the return barcode and print the lable,,... My computer wont even let me process the request free, after that youre on the return... Return used or worn items non-returnable you can also read Saks fifth avenue cancel order procedure happy its! I want to return, indicate the reason, then submit have explained below the and. Cost if youd rather make your return time I comment own cost if youd rather your... Exchange under your SHEIN account marked online as non-returnable you can get a refund on SHEIN without returning them feel. Should have realised this from the price to be very lucky to be very lucky be... Return the products without receipt the empty box below has become one of them then feel happy its... 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Have realised this from the price whole matter to the support agent cant contact them of. Your return label however, if you are looking for a return request the... It out, Just happened to my daughter I shein refund without returning item her through SHEIN. Cancellation of the top fashion product selling platforms exchange is free as long as there are NO PREVIOUS labels it. Policy covers returns on most of the recipient must be delivered, and select my order to find order. Returning them, but you can try on clothes purchased by SHEIN before them. And the address of the top fashion product selling platforms as its your first exchange/return one... What to do tbh guess I will wait it out, Just happened to my daughter I walked her the. But my computer wont even let me process the request now it has become one them. So I sent them back by mail within 45 days of purchase couple of but! That its randomly selected though Comparison table ], what if the buyer does n't pick up Vinted! 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