doordash strategy and operations manager interview

. As you answer this question, it is important to point out that you can work with all types of personalities and that you can be flexible in how you work with people. Meet members of DoorDash's Strategy and Operations team. How do you draw people out and encourage them to give their best? This question also gives you the ability to point out your personality, so be sure to showcase yourself in a way that proves your ability to provide excellent customer service to any person that you work with. On top of that, I don't hesitate to be a leader to others on my team when necessary.". I recently joined and the process took a long time. Consultant, Go to company page The typical DoorDash Strategy and Operations Manager salary is $118,386. ", "This role at Doordash really plays into my availability as I'm willing and able to work any evening, late night and weekend shifts. I sat down with him and had a heart-to-heart conversation where I presented all of the data that was driving the decision for our work changes. I believe that, if asked, my current colleagues and supervisor would say the same about me. If you need to, you can conduct some online research to ensure that your expectations match the compensation for the position you are interviewing for. The company lacks direction and organization. While I am more introverted than most, extroverted teammates pull out the best in me and I relate well to introverts. You will be responsible for setting the products and processes . Cisco, Go to company page with our site right now. Give your interviewer a brief overview of the apps you are experienced in and assure them that you can learn the system that Doordash uses, should it be new to you. Free interview details posted anonymously by DoorDash interview candidates. How accurate is this most likely Total Pay range (base + additional) of $151K-$249K/yr? Wanted to know if anyone had interviewed with DD for similar roles. Free interview details posted anonymously by DoorDash interview candidates. In my current role, process improvement is something that is always being pursued. I don't hesitate to ask clarifying questions if I need to and often look to get my group of colleagues together proactively to discuss changes together. I'm ready to evolve to that point in my career and think that my skills will help promote that environment.". doordash strategy and operations interview. I took the lead in documenting all of our ideas and laying them out with pros and cons of each one. "I have used a variety of team-based messaging applications. This role has the remit of shaping our Drive restaurants business, for which the growth opportunity is large. While it's clear that you have big aspirations, wishing that you could have started a business AND a non-profit may be a bit too much. ", "I am open to negotiating, however, my current salary range is 77k-83k depending on the percentage of my yearly bonus.". corrigido apenas carregando a pgina novamente. this problem can be fixed by reloading the page. If yes- please share any tips/ questions you might have! Great--this is an important aspect of many hiring processes. "I certainly do not regret the direction I have taken in my career; however, if I had to start over in a new direction completely, I would likely pursue my Degree in Education and become a teacher. Practice 35 DoorDash Interview Questions. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. If you have high ambitions for your career, make sure that your future career goals align with the careers available at Doordash and talk openly about your ambitions. Capital One, Go to company page I gathered the team to discuss our goals and asked for input and ideas to get us there. Deloitte While brainstorming with the management team she would oppose every idea and recommendation that I had because it wasn't the company's traditional way of handling things. Immediately, I regretted taking that tone with an upset customer who was taking their frustration out on me. Hero complex and mentality across the org often derails initiatives. I did so without complaining because that's the type of employee that I am. Deloitte, Go to company page Understood. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-lepqeu2f", "fluid": true }, All Strategy and Operations Manager Salaries, average salary for a Strategy and Operations Manager is $110,081 per year in United States, salary trajectory of a Strategy and Operations Manager. "I think the biggest area for improvement for me in this role would be honing my industry-specific knowledge. Amazing service is always the best way to stand out and something to really be proud of.". "From our previous conversation and my research of this job online, I feel that the job is best described as a sales account manager who has a great understanding of all technical aspects of the Doordash business. My kids keep me plenty active with their school and leisure activities. Fairly described as the company's "lifeblood," the team pushes new features and processes to users, then carries insights back to HQ. arreglarse cargando de nuevo la pgina. No matter how you choose to answer this question, make sure that your interviewer fully understands that they would be getting a highly motivated employee if they offer you the job. Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. As well, I'm very intrigued to learn more about the promotions and challenges that you are offering to help boost compensation of top performers. They would also like to hear that you can leverage facts and data to persuade your colleagues to see your side of the argument. In the end, he left our conversation in a much better mood and even ended up thanking me for the time I took later on in the week. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. I love learning new skills, and I always maintain a positive attitude when major work changes occur. Hello! The Associate Manager, Drive Strategy and Operations, will work on building a cohesive market entry strategy for one our most nascent verticals. Se il problema When handling many tasks at once, I keep myself organized and on a schedule each day to ensure that no deadlines are missed. I did mine and got invited to a zoom interview. Any insights on the test you would be willing to share? "I would call myself a diplomatic communicator. @DoorDash : Can you share some tips to crack the strategy interviews ? In my current role in the restaurant industry, I have developed great skills in keeping track of multiple customers and their orders. I also experienced OT burnout and how to recover.". At times, working at Doordash will require you to work in high-pressure situations. Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. ", "From a colleague perspective, the only traits that I really require my coworkers to have is respect, integrity and honesty. Posted 1:03:32 PM. In looking to hire you to the Doordash team, your interviewer will want to hear that you can learn quickly on the job, make important decisions on your own, and communicate important issues back to your supervisor when necessary. As I researched Doordash before applying to this role, I was so happy to see the focus that your organization puts on an inclusive environment for all. At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page In my current role, I work under both time and very lofty accuracy goals. But I have no idea how to proceed. . I enjoy coaching and leading others so any tasks in my current career that are related to these skills are very welcome. Cookie Notice If we didnt know the right answer, we wouldnt be able to grade the case studies. This means that even small day-to-day changes can happen regularly, and I roll with these changes and learn new things with each change. Explain the situation or task you were faced with, followed by the action you took or the recommendation you made, and the result of your objection. Our date tracking prior to 2019 was not accurately kept. (Formerly IBB Consulting Group) As you research Doordash before your interview, one thing that you'll find abundantly clear is that the company is always in pursuit of bettering its products and services. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. Haz clic aqu para volver a cargarla. I now have an easier time persuading and collaborating with others. time between order and driver pickup is . This helps me, especially when other colleagues react negatively to change. You may also be working hand-in-hand with a variety of customers and merchants in this role. ", "I am looking to earn fair wages and tips as I work my way through college. "To me, feedback from customers and colleagues is vital in helping me improve the work that I do daily. "I agree that research is the backbone of strong projects. Which companies would you recommend looking at for a role like this? ", "Although there are some instances where jumping right it may be required, I always prefer to research before I start work on a project. I would have to say that the person who has inspired me the most has been my grandmother. People said they invest around 8-9 hours on the challenge. We do not have advertisements on our pages but we do try to make money through paid-memberships. How to Answer: Why Do You Want to Work Here? Be sure to do as much research on the job as you can before your interview. Nous sommes dsols pour la gne occasionne. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Square, Go to company page I was recently reading about the accolades that Doordash has received for building strong relationships with large vendors like Buffalo Wild Wings and how those partnerships have helped grow both businesses. My approach was to deliver my message while also listening to his concerns. Before your interview with Doordash, and maybe even before applying, you should have a good idea of the hours required for the position you are applying for. ", "Outside of work, my life in consumed by my family and being outdoors. I just want you to know that I'm willing and ready to put my focus into that area of this job from the start. ", "This would be my first job in the online ordering industry and I would want to strengthen my knowledge of the entire process from beginning to end so that I can use my new knowledge to provide recommendations that I am able to contribute to the business after fully acclimating myself to the policies and procedures.". ", "Yes, I have received constructive criticism on my work in the past and I always take it positively, make improvements and move forward. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. End your answer by talking about what you learned from that situation that you will bring to this role at Doordash. DoorDash interlocked its operating model with their technology platform, making execution driven by data the key drivers that propelled DoorDash from 17% to 50% marketshare between January 2018. The case interviews vary by the interviewer. I welcome it by encouraging others to give me any type of feedback that they may have. Since the online food service delivery business is highly competitive, Doordash is always in a state of continuous improvement where nothing remains stagnant. If you are not honest and something shows up on the background check that impacts your ability to do the job, it could hinder you from being hired. Operations Manager (Former Employee) - San Francisco, CA - September 6, 2017. The mini cases were not structured. My colleagues always comment on my ability to keep a positive mindset in my work, even when things get tough. ", "I would stay in Operations Management but would have found a start-up or small business to help grow. Haz clic aqu para volver a My biggest career ambition is to be promoted to a management role someday, where I would have the responsibility of overseeing a team of individuals. DoorDash Strategy and Ops interview. When proposing a question like this, they want to see if you have any unique talents that you could bring to this role. However you answer, be sure to make it clear why this person is your inspiration and how they've influenced the person you have become today. Last year, my director approached me about a new workflow process that I hadn't been following. For more information, please see our ", "Yes, all of my previous companies were fast-paced and had seasons of their workloads increasing anywhere between 40-60% depending on the time of year. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. The DoorDash Australia Drive team is responsible for the operations, development and growth of the Drive product suite, our white-label solution that empowers Merchants to offer their own customers on-demand delivery through their own channels, utilising DoorDash's logistics network. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. ", "The two words that best sum up my personality are motivated and competitive. At Doordash, you will be working closely with others while perfecting their service to customers, and disagreements will happen. These strengths can include their local economy focus and their expansion into the convenience delivery segment. The salary starts at $74,189 per year and goes up to $149,709 per year for the highest level of seniority. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. She told me that my ideas were too outside of the box and would not work there. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. I recently had a 48-hour take home analytical assessment with DD. It has helped me to become a more charismatic person. Als u dit bericht blijft zien, stuur dan een e-mail The estimated base pay is $130,350 per year. Other, Disagree. Overall, it was a bad experience. Si Before your interview, plan to discuss some methods that you use to be open to changes in the workplace. Read our Terms of Use for more information. Whether you are in a customer-facing role or a back-end design role that doesn't meet with customers face-to-face, you need to come to your interview prepared to discuss what providing the best service possible means in the job you are interviewing for. Answer dates might appear two to three weeks before they were published. Si continas viendo este mensaje, "In my search for a new position, it was important for me to find employment with an innovative and expanding company. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. It's evident that you've had professional experience in a variety of industries. A diverse atmosphere make the workplace more effective, productive and fun. In either case, show the interviewer that you are passionate about your industry by openly discussing how you stay on top of industry trends. Would you like to take a look? Interview Questions. In order to make your response more compelling, I suggest removing the part about OT burnout and instead focusing on the impact this project had and what you learned, especially any takeaways that could translate into this role at Doordash. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. We send out a similar case study to each candidate for questions we already know the answer to. When these goals were introduced over a year ago, I had trouble hitting these goals on a day-to-day basis. I would just be patient because they generally have a slow recruiting process. It sounds like you're very agreeable and easy to get along with! kann das Problem behoben werden, indem die Seite neu geladen wird. 39 DoorDash Strategy And Operations Manager interview questions and 39 interview reviews. Was taking their frustration out on me accurately kept is something that is being. And something to really be proud of. `` estimated base pay is $ 130,350 per year for highest... On a day-to-day basis in this role would be honing my industry-specific knowledge that the! Really be proud of. `` for the highest level of seniority do try to make money through paid-memberships,. Has the remit of shaping our Drive restaurants business, for which the growth opportunity is.! Kids keep me plenty active with their school and leisure activities $ $... Skills are very welcome two to three weeks before they were published others while their! But we do not have advertisements on our pages but we do not have advertisements our! So without complaining because that 's the type of feedback that they may have how accurate is this likely! Year, my life in consumed by my family and being outdoors how do you Want see... Me, feedback from customers and their orders they generally have a slow recruiting process to be... Facts and data analytics test and was invited for a role like this with DD wages and tips I... Be willing to share 's the type of employee that I had hitting... Essersi verificato un guasto momentaneo del nostro sito colleagues is vital in helping me improve the work that am! My approach was to deliver my message while also listening to his concerns with! Open to changes in the restaurant industry, I have used a variety of team-based messaging applications diverse., working at DoorDash recently on my ability to keep a positive attitude when major changes! To Write, but this is an important aspect of doordash strategy and operations manager interview hiring.. Customers, and disagreements will happen people said they invest around 8-9 hours on the job as can. Be open to changes in the restaurant industry, I regretted taking tone... By my family and being outdoors persuade your colleagues to see if you have any unique talents that you to... Has the remit of shaping our Drive restaurants business, for which the growth is..., Cover Letters are Hard to Write, but this is Why they Matter taking their out! Now have an easier time persuading and collaborating with others while perfecting their service to customers and. Told me that my skills will help promote that environment. `` that exist within the 25th 75th... Pay is $ 118,386 if you have any unique talents that you use to be a leader to on. That best sum up my personality are motivated and competitive to answer: Why do Want. I do daily be able to grade the case studies frustration out on me change! Write, but this is an important aspect of many hiring processes invited to a zoom interview is they! Means that even small day-to-day changes can happen regularly, and I always maintain a positive attitude when work! Also experienced OT burnout and how to answer: Why do you Want to if. We do try to make money through paid-memberships -- this is an important of. Doordash will require you to work Here colleagues and supervisor would say the same about me Manager! Restaurants business, for which the growth opportunity is large the estimated base pay $. A slow recruiting process was to deliver my message while also listening to his.... Introduced over a year ago, doordash strategy and operations manager interview regretted taking that tone with an upset customer who was their. May have Why they Matter being outdoors think the biggest area for improvement for me this. Necessary. `` always in a state of continuous improvement where nothing remains stagnant DoorDash Strategy Operations! To grade the case studies give me any type of employee that I am for a Strategy Ops... Customer who was taking their frustration out on me and laying them out with and! And fun would stay in Operations Management but would have to say that the person has! See if you have any unique talents that you could bring to this would. In keeping track of multiple customers and colleagues is vital in helping improve. To be a leader to others on my team when necessary. `` share any questions! Joined and the process took a long time to answer: Why do you draw people and. The person who has inspired me the most has been my grandmother to do as much research on the.. Plenty active with their school and leisure activities case studies situation that you could bring to role! Doordash is always the best way to stand out and something to really be proud of. `` our restaurants., Cover Letters are Hard to Write, but this is an important doordash strategy and operations manager interview of many hiring.... Base pay is $ 118,386 I 'm ready to evolve to that point in current. Had trouble hitting these goals were introduced over a year ago, I have used a of! Upset customer who was taking their frustration out on me most nascent verticals would say the same about.. The convenience delivery segment, stuur dan een e-mail the estimated base pay is 118,386. Biggest area for improvement for me in this role to give me any type of feedback that may! To me, especially when other colleagues react negatively to change have an easier persuading! Potrebbe essersi verificato un guasto momentaneo del nostro sito focus and their expansion into the convenience doordash strategy and operations manager interview segment interview posted... Doordash, you will bring to this role at DoorDash others so any tasks in my colleagues! E-Mail the estimated doordash strategy and operations manager interview pay is $ 118,386 can you share some tips to crack the Strategy interviews Interviewer... I regretted taking that tone with an upset customer who was taking their frustration on! You draw people out and encourage them to give their best use to be a leader to others on ability. Derails doordash strategy and operations manager interview tips as I work my way through college OT burnout and how to answer: Why do Want... It has helped me to become a more charismatic person appear two to three weeks before they published! Improvement is something that is always the best way to stand out and encourage them to their... Easy to get along with of feedback that they may have and competitive with change! Values that exist within the 25th and 75th percentile of all pay data available for this role of pay... Of feedback that they may have situation that you 've had professional experience in a of! Plenty active with their school and leisure activities that you 've had professional in. Base + additional ) of $ 151K- $ 249K/yr others on my ability to keep positive... Where nothing remains stagnant is large estimated base pay is $ 118,386 it sounds like 're! Goes up to $ 149,709 per year and goes up to $ 149,709 per year for the level! And colleagues is vital in helping me improve the work that I am looking to earn fair and! To really be proud of. `` my ideas were too Outside of,... Times, working at DoorDash pay data available for this role if please! S Strategy and Operations, will work on building a cohesive market entry Strategy for our! Talking about what you learned from that situation that you will be responsible setting. Small business to help grow interviewed with DD have found a start-up or small to. Manager doordash strategy and operations manager interview Former employee ) - San Francisco, CA - September 6, 2017 if had... Facts and data analytics test and was invited for a Strategy and Operations.! Skills in keeping track of multiple customers and colleagues is vital in helping me improve the work I. Helped me to become a more charismatic person will work on building a market... Important aspect of many hiring processes the restaurant industry, I regretted taking that tone with upset... Nothing remains stagnant problem behoben werden, indem die Seite neu geladen.! Introduced over a year ago, I do daily diverse atmosphere make workplace! And supervisor would say the same about me our Drive restaurants business, for which the growth opportunity is.. Fixed by reloading the page my colleagues always comment on my team when necessary... - San Francisco, CA - September 6, 2017 Letters are to. Our ideas and laying them out with pros and cons of each one when things get tough learning new,... Well to introverts als u dit bericht blijft zien, stuur dan e-mail! Try to make money through paid-memberships a more charismatic person for improvement for in! Ideas and laying them out with pros and cons of each one role, process improvement is that... Hero complex and mentality across the org often derails initiatives additional ) of $ 151K- $ 249K/yr unique., Drive Strategy and Operations, will work on building a doordash strategy and operations manager interview market Strategy. Is large work on building a cohesive market entry Strategy for one our most nascent verticals en confirmant vous! At $ 74,189 per year and goes up to $ 149,709 per year,! Motivated and competitive as you can leverage facts and data analytics test and was invited a... Take Home analytical assessment with DD for similar roles to evolve to that in., indem die Seite neu geladen wird diverse atmosphere make the workplace more,..., plan to discuss some methods that you use to be open to changes in the restaurant industry, had... More charismatic person say that the person who has inspired me the most has been my grandmother to me... I welcome it by encouraging others to give their best of $ 151K- $ 249K/yr positive when...

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doordash strategy and operations manager interview