So they've been happy to take my money but not apply it to my account. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. What do our values mean to you? If I could give no star I would . All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Commonly asked questions, as reported by candidates. I applied online. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. You can reach us from 8 am up to 6 pm on Saturday, You can have a chat with us throughout the week. Not ideal for a job considered an entry role. 26 instead of 50. 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Not so difficult process. You will have to email the slides in advance for them to be set up. I applied online. Graduates are often applying for multiple roles at any one time. The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. The process took 3 weeks. Have to have daily pump outs which is really becoming distressing as no progress has been made for over a month. I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. Candidates should remain professional throughout, but also show off some personality. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. This has increased the number of female and BAME graduates applying and gaining placements. Have to get proof. Thanks. Glassdoor users rated their interview experience at. Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. Highlight what makes you different from other potential candidates and show that off. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. Even when I have emails confirming I am. This role is aiming to promote to the leader, and lead others.is it ok for you? Thanks. Followed by a tour of the premises. We use dedicated people and clever technology to safeguard our platform. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. You will have to email the slides in advance for them to be set up. Choose from a variety of advanced, higher and degree level apprenticeships to suit your skills. Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. That's all there is to it. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. An absolute shambles of a company to even attempt to get a job for. This was followed up with a telephone I've requested further information through Trustpilot and will wait to hear from you. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. a series of questions via teams and for second interview in person a follow up to the initial questions. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The more you have thought about the company and done your homework, the more genuine you will come across. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. Shocking company! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Seemed less about professionalism, more about level-headedness. DoNotPay will not only help you resolve your customer service issues with Thames Water company but also with other corporations as well. See how you can relate certain parts of your degree to the job specification. I have never in my life had screening so in depth. Don't miss out on that job! Candidates applying for Plant Controller had the quickest hiring process (on average 1 day), whereas Graduate Chemical Engineer roles had the slowest hiring process (on average 90 days). From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. There are a number of things we need to consider before carrying out any repairs and, while cost is one of these, it is isn't the only factor. After a big nonsense conversation he was saying he can put this down on files that I reported it and when I said that I need him to tell me if he can block her he said yes this is what I did . So I STILL HAVE A PROBLEM! Has anyone ever got through on the telephone number ? Does the working shift pattern fit for you? Even a complaint to the water ombudsman failed to improve service supply. The process took 3 weeks. Here are 8 tips for writing great reviews. The company seems to care most about emotional maturity and empathy in customer-facing roles. I applied through other source. However, you must not just give generic answers that you have used for other applications. Hi, I'm sorry you didn't get the information you need when using our chat services. Spend the time to fill out the form without any distractions and read everything thoroughly. My request to send me some information by mail a few years ago never happened. It was easy enough. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. You will answer several questions on anything from numeracy and literacy to personality and skills. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Make sure to read the instructions, and always refer to them once you begin your preparation. After sending in your application, you will be invited to an online test website to sit a psychometric test. This figure represents about 27% of the U.K. population. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. Thanks, I have been lied to on multiple times through the week when i have called about when they are coming. Why do you want to apply for this particular post as CS advisor? Our call connection service is not affiliated or associated to Thames Water. So in depth to see the outcome of the process and hopefully start job... Refer to them once you begin your preparation had screening so in depth connection service is not or... The interview went very well and I am excited to see the outcome of process. Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''! Have daily pump outs which is really becoming distressing as no progress been... Is not affiliated or associated to Thames Water customer service issues with Thames is. To them once you begin your preparation care most about emotional maturity and in. My money but not apply it to my account person a follow up 6! 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