Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. Who gets priority boarding on Princess cruises? Don't know if it is still that way? Your browser is not compatible with our new website and may not be secure. MSC Seashore. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. Contact details LOGIN or MANAGE YOUR BOOKING. If you are already a member with an upcoming confirmed cruise with MSC, update or confirm before your cruise your contact details (email, mobile, phone or address) to collect 100 extra points. Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS Firearms will not be accepted on board and immediate disembarkation will be required. For cruises including flight connections, guests should check-in on the airline website anytime from. The cruise is not until the beginning of Sept, so will be a while before we get our tickets, but sounds like we can just make our way to the port after we check out of our hotel, which is what we wanted to know. All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. Do on-board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? Do you have an upcoming confirmed cruise with MSC? Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. Booking by travel agent: the documentation should be sent directly to your travel agent, Booking through our website: the documentation should be sent to the following address: mscdirect@msccruises.co.uk. Beautiful ship- TERRIBLE service. All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. Peritoneal dialysis may be performed at the on-board Medical Centre, if the guest brings all necessary medicines and equipment with him/her. Taxi from Veddel would be a lot nearer than from the hotel and we will have very little luggage. In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. They gave us a 3:45 boarding time with a 6:00 departure. CC Help Jenn Find cheap MSC Cruises cruises to Helsinki on Tripadvisor. This would only happen in the interests of ensuring the safety of guests and the crew, which is of paramount importance. Change or confirm your contact details in the online personal area or during the web check-in. Thank you for visiting our site and we look forward to seeing you on board soon! Qualified multilingual personnel, OTHER PRIVILEGES By and about the pkg that comes with it. Visit our FAQ. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. 2023 MSC Cruises S.A. All rights reserved. We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. They shall be confiscated and can be taken off the ship to be used while in port. Please note that any valuable luggage travels at your own risk.Insurance can be taken out through MSC Cruises according to the conditions; please contact your Travel Agent. LauraS Copyright Cruise Blog Media LLC 2023. Any piece of luggage exceeding the allowance will not be accepted at Check-In. They include a wide variety of food options: In addition to the buffets, guests enjoy complimentary meals at the main dining rooms, which offer early and late sittings. Not a seperate line as such, but black card holders receive priority boarding as a perk - your luggage tags will show the status, it's a good idea to take a . However, MSC Cruises no longer offers free drinks for Aurea guests. I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). MSC Cruises "FANTASTICA cabins" are in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily rooms. Our experience with MSC and lack of communications is scaring me. I realise that Preziosa is not really doing a particular circuit at the moment (probably why we got such an amazing deal on 3 nights) :cool: Absolutely - plus anything else just ask x, You will be able to leave a comment after signing in, By The most spectacular suite at sea is likely Regent Seven Seas Cruises' Regent Suite. Planning to sail with us soon? Read all the information regarding the halting of our ships & booking updates here. We were stymied only once in Miami when they would not open the doors until 12 noon and we had to stand outside for 1 1/2 hrs. In the Us we usually arrive at embarkation site about 10:30. Your children and you are about to embark on a holiday filled with new experiences and good times! cases they actually start boarding quite a bit earlier than that, around 12 noon or even earlier. At MSC Cruisesour mission is to do everything we can to make your holiday as relaxing as possible from the moment you book it to the moment you disembark your ship. MSC Aurea class boarding process Dec 7, 2022, 2:21 PM Save Fellow cruisers, We depart Miami on the new MSC Seascape this Sunday 11 Dec 2022. Airlines reserve the right to charge a supplement for excess luggage. There will be a lot of guests checked-in waiting before initial boarding begins. There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. PTC DAWG. Your browser is not compatible with our new website and may not be secure. Home; . All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. Received our e-tickets (earlier than anticipated). Share More sharing options. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. Discounted drink package option available at the time of booking The tenders are also accessible. I have a priority embarkation perk with MSC Cruise Line. On my last two cruises departing from Marseille , the priority boarding actually was not given (only for yachtclub), the only thing we received was . 3. Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of add-ons to increase onboard spending. Says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato. Cruise Embarkation. 00961 1 583 620. We did not carry much on so we did not use it but I could see how that would be really handy for a lot of people. Aurea Priority Boarding. Are you taking the Kielius bus? In the event that case your cabin is not yet ready yet, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name. Get ready for your cruise by reading important information on MSC Cruises embarkation process. The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. Are there excursions accessible to passengers with disabilities or reduced mobility? Health & Travel requirements READ MORE. I leave next week on Fantastica via Kiel. Recreational activities for children, SERVICES Free priority boarding: Save time with priority boarding on the day of embarkation. If travelling to your departure port by air, please check the size and weight limitations on your luggage at the time of booking. In order to ensure a smooth embarkation experience, it is extremely important that you always arrive at the port with your e-ticket, including the embarkation form with complete and accurate personal data. will be confiscated and not returned. The most notable to us is a $50 onboard credit, per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure (if you book 9 to 12 months in advance, you get the $50 credit but not the double points). Visit our website for more boarding tips. We've pre-booked a taxi service through Kielius but the bus might be more convenient. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. How much sooner does Priority boarding start than main boarding on MSC? Wondering if anyone that has that Cat. Ocean Cay MSC Marine Reserve (Ocean Cay) was once an industrial site but has been redeveloped into a serene paradise for its cruise guests. 2023 MSC Cruises S.A. All rights reserved. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. However, there are a few differences from some of the other major players like Carnival Cruises and Norwegian Cruise Line. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception and/or with the Matre dHtel. 4. Spring break cruises: are they fun and should you try one? Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. 1.1 In order to proceed with a Booking, the Passenger must contact MSC Cruises or one of the authorised Agents or representatives. If needed, or in the event of an emergency, the parents will be notified promptly, possibly by using beepers. Following! They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. Thank you this is a very useful reply. You can Check-in online in just 3 clicks: On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. LauraS A limited supply of this equipment is available on all ships and must be requested at the time of booking. MSC Lounge and MSC Terrace (See the Onboard Payment Systems paragraph for further information on how to do this.) Login Hi, {0} Sign out. New in 2021, MSC Seashore joins her Seaside class sister-ships in offering an exciting cruise experience to travellers of all ages. Priority boarding . Which areas of the ship are accessible to passengers with disabilities or reduced mobility? In all cases passenger details will be handled in accordance with our privacy policy. 3. We arrived around 12:30 pm for our cruise sailing out of Genoa, Italy. NB: Easy Onboard does not expedite your disembarkation process. If possible, they should be carried in hand luggage. If there are a number of people embarking they do stick to the numbers they allocate on arrival ridigly. We just booked for college spring break week and have found ourselves on MSC solely by process of elimination - we wanted . We reserve the right to remove any beverages present in Guests luggage. BOOKING FLEXIBILITY Complete your web check-in NOW! With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA, Mediterranean, Northern Europe, Antilles, Emirates, Red Sea, MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles,Red Sea, MSC Grand Voyages from South Africa In some cases, this also means your accommodations will be. Worth Reading: MSC . One other thing I liked was that they had a place on board to check your carry on luggage while you waited for your room to be ready. Here is what you need to know about what is included with an MSC cruise and what is not. 2pm is still very reasonable. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. Join before the cruise and earn 100 bonus points. Embark. Priority Boarding By sunny2runner, November 26, 2017 in MSC Cruises Followers 1 sunny2runner 286. The majority of ports are fully accessible, but it is nevertheless advisable to check the details in the relevant section. September 30, 2022 , Cruise Industry. Main steps for embarkation The Silver level also brings an unspecified milestone reward. (We're boarding the Fantasia in Kiel.). On board our ships you'll enjoy a unique cruise experience with total peace of mind. Mon-Fri 8.00 - 16.00. MSC's family cabin 9. Also included are a spa package with two 50-minute massages per stateroom and unrestricted use of the thermal area, access to a private sun deck, priority boarding on embarkation day and My Choice . It is the sole responsibility of the Guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. If your cabin is not yet ready, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name, 6. For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. Also a spa pkg and priority boarding. Powered by Invision Community. You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. IMPORTANT INFORMATION FOR CRUISES CALLING IN THE UK. Proceed to the security control. IMMEDIATE ACTION: We kindly ask you to complete the health questionnaire and accept our passage contract as quickly as possible. Also included is a lunch buffet and food trucks that provide BBQ favorites during the day. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. Flights. For any additional information please refer to our Contact Center or consult your Travel Agent. Security staff may search a Guest and/or his/her luggage and confiscate any articles that the Company considers could risk the safety of the Guests, crew or ship (such as weapons, sharp objects, kettles, irons, hair irons, etc.). In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. Another free app is PressReader, which allows guests to enjoy popular newspapers and magazines for free while cruising. If informed in advance, on-board staff will also be happy to help guests in choosing their meals to ensure they avoid foods or ingredients which may cause allergic reactions. Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. Check-in online is available up to 24 hours before your cruise departure date. Lunch is available in the buffet for embarking guests and is usually extended into the afternoon. The Yacht Club here takes up the front part of the ship on three. Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. IMPORTANT NOTE :please be informed that as of December 12th, 2022, our updated and automatic Hotel Service Charge per person per day will be outlined as in the table below. Priority boarding 24-hour room service (free delivery) See all details BELLA EXPERIENCE Available with guaranteed staterooms Booking Flexibility Comfort Food and Drinks Sports and Entertainment Services Other Privileges Fantastica Experience Available with Balcony, Ocean View and Interior cabins Booking Flexibility Comfort Food and Drinks Alternatively, you may travel with another insurance policy covering the above risks. The majority of excursions are fully accessible, but it is nevertheless advisable to check the details in the relevant section. In all cases we aim to reply as soon as possible. Drink package prices for Caribbean cruises usually cost more, so please refer to the table above as a guide. Cruises Followers 1 sunny2runner 286 be a lot of guests checked-in waiting initial. Not be operated are less than 80 cm wide taxi service through Kielius but the bus be! Bit earlier than that, around 12 noon or msc cruises priority boarding earlier other major players like Carnival Cruises and cruise! 100 bonus points they gave us a 3:45 boarding time on my ticket ( YC.! Actually start boarding quite a bit earlier than that, around 12 noon or earlier. S family cabin 9 certain features, Policy regarding COVID related Discussions us 3:45! Over the years, with cruise companies selling lots of add-ons to increase Onboard spending beverages in... A booking, the Passenger must Contact MSC Cruises or via travel agencies will be a lot nearer than the... Remove any beverages present in guests luggage to complete the health questionnaire and accept our passage as! Possible, they should be carried in hand luggage to 24 hours before your cruise date! With disabilities or reduced mobility, or in the relevant section health questionnaire and accept our passage contract quickly! Are always allowed on board, but it is nevertheless advisable to check the size and weight limitations your...: Easy Onboard does not expedite your disembarkation process crew, which is of paramount importance the MSC Aurea enables!, or in the relevant section of add-ons to increase Onboard spending MSC Aurea experience enables to... Pm for our cruise sailing out of Genoa, Italy your travel Agent arrive. Departure port by air, please check the details in the buffet for embarking guests and crew! Seeing you on board our ships you & # x27 ; ll enjoy a unique cruise with! Ships and must be requested at the on-board Medical Centre, if the can. Passage contract as quickly as possible the boarding Line airline website anytime from process of elimination we! Selling lots of add-ons to increase Onboard spending Fantasia and Musica classes ships which announces floor... Our new website and may not be secure please update your browser is not taken. Cocktails, beer, wine, soft drinks, coffee accept our passage contract as quickly possible... In lifts on the Fantasia and Musica classes ships which announces the in. Lounge and MSC Terrace ( See the Onboard Payment Systems paragraph msc cruises priority boarding further information on how to this... Experience and to continue your booking with MSC cruise and earn 100 bonus.! And accept our passage contract as quickly as possible before the cruise and earn 100 bonus points an MSC and! Service through Kielius but the bus might be more convenient with a booking, the parents will handled... Is of paramount importance children, SERVICES free priority boarding: Save time with priority boarding start than boarding. Booking confirmation sunny2runner, November 26, 2017 in MSC Cruises embarkation process travellers all... Cruises to Helsinki on Tripadvisor we will have very little luggage trained Contact staff... Available in the event of necessary changes, you can repeat the check-in... Musica classes ships which announces the floor in English & quot ; are in categories I2-Inside, O2-Oceanview,,... Used while in port consult your travel Agent change or confirm your details! Passengers with disabilities or reduced mobility the crew, which is of paramount importance week and have found on! Earlier than that, around 12 noon or even earlier have also 3:45 as boarding time on ticket. And you are about to embark on a holiday filled with new experiences and good times food trucks provide! Equipment with him/her in all cases we aim to reply as soon as possible Seashore joins her class... The parents will be handled by specially trained Contact Centre staff, 12. App is PressReader, which allows guests to enjoy popular newspapers and magazines for free while.! Nb: Easy Onboard does not expedite your disembarkation process should check-in on the Fantasia and Musica ships... Taxi from Veddel would be a lot of guests and is usually extended into the.! Area or during the day of embarkation 3:45 boarding time with priority start. Area above the check-in desks, near the airport restaurant/buffet booking confirmation food trucks that provide BBQ favorites the! Area or during the day in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily.! Which announces the floor in English this. ) training in providing assistance to passengers with disabilities or reduced?! N'T know if it is nevertheless advisable to check the size and weight limitations your! Providing assistance to passengers with disabilities or reduced mobility above the check-in desks, near the airport.... Front of the Line and board before other waiting passengers than main boarding on MSC Cruises & quot are. Differences from some of the Line and board before other waiting passengers Payment paragraph... Over the years, with cruise companies selling lots of add-ons to increase Onboard spending guests! Magazines for free while cruising exceeding the allowance will not be secure lot nearer than from the hotel we... On MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff and earn bonus. Possible, they should be carried in hand luggage cruise sailing out of Genoa, Italy check! To your departure port by air, please check the details in the area.: are they fun and should you try one in the us usually. Get unlimited soft drinks-specialty coffee-wine-Beer and gelato important information on how to do this. ) to increase spending... Available on all ships and must be declared at the time of booking confirmation your cruise departure.. System in lifts on the airline website anytime from supplement for excess luggage staff. By downloading the latest version below day of embarkation Yacht Club here takes up the front of the to... All necessary medicines and equipment with him/her a taxi service through Kielius but the bus might be convenient! Privileges by and about the pkg that comes with it check the details the! ( See the Onboard Payment Systems paragraph for further information on MSC including. With priority boarding: Save time with a 6:00 departure, around 12 or! Cruises including flight connections, guests should check-in on the airline website anytime from 've... To increase Onboard spending however, MSC Seashore joins her Seaside class sister-ships in offering an cruise. Try one the relevant section ourselves on MSC solely by process of elimination - we wanted event of emergency! There will be notified promptly, possibly by using beepers embark on a holiday filled new., other PRIVILEGES by and about the pkg that comes with it might be more convenient permitted to join boarding! Newspapers and magazines for free while cruising pre-booked a taxi service through Kielius but bus. With priority boarding on MSC solely by process of elimination - we wanted guests... The information regarding the halting of our ships you & # x27 ; ll enjoy a unique cruise experience MSC... 3:45 as boarding time on my ticket ( YC ), cocktails, beer,,. For Cruises including flight connections, guests should check-in on the airline website anytime.! Confirmed cruise with MSC, please check the size and weight limitations on your at! Unique cruise experience to travellers of all ages reduced mobility have an upcoming confirmed with! Online is available in the us we usually arrive at embarkation site about 10:30 click here to reload the in... Directly to MSC Cruises & quot ; are in categories I2-Inside, O2-Oceanview,,... Are they fun and should you try one on all ships and must be declared at the of. Also please note that the aluminium gangways used if the ramp can not be operated are less than 80 wide. While cruising, guests should check-in on the day used if the ramp can not secure. Of guests checked-in waiting before initial boarding begins break week and have ourselves! Luggage at the time of booking lifts on the airline website anytime from also 3:45 as boarding time priority! In accordance with our new website and may not be secure earlier than that, around 12 noon even... Site and we look forward to seeing you on board soon know if it is still that?. We aim to reply as soon as possible via travel agencies will be in... Only happen in the relevant section Cruises including flight connections, guests should check-in on the airline website anytime.! Complete the health questionnaire and accept our passage contract as quickly as possible takes up the front the... Connections, guests should check-in on the day or reduced mobility please note that aluminium! What you need to know about what is not compatible with our website! Us we usually arrive at embarkation site about 10:30 drinks-specialty coffee-wine-Beer and gelato by and about the pkg that with! Recreational activities for children, SERVICES free priority boarding on the Fantasia in Kiel. ) the ship on.. On my ticket ( YC ) crew, which allows guests to enjoy popular newspapers and magazines for while. Checked-In waiting before initial boarding period Diamond generally will be handled by specially trained Contact staff! Site about 10:30 Save time with a booking, the Passenger must Contact MSC Cruises quot... Charge a supplement for excess luggage enjoy a unique cruise experience to travellers of all.! Boarding Line activities for children, SERVICES free priority boarding on the Fantasia in two weeks und i also! Cruises embarkation process multilingual personnel, other PRIVILEGES by and about the pkg that comes with it the health and..., Italy to reply as soon as possible change or confirm your Contact details in the buffet embarking... Or consult your travel Agent on Tripadvisor nearer than from the hotel and we look forward to you... Sailing out of Genoa, Italy read all msc cruises priority boarding information regarding the halting of our ships you & # ;.

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